We use an on-line call management system to provide clients with a fast and efficient way of asssessing costs and support

www.cctvforcars.co.uk
- All calls are logged against locations so that clients can re-asses their long term requirements on an on-going basis
- At our core are BS on Services and Installation so moantenance become easier
- Service Contracts include the following:

  • All new hardware is covered by a 1 year warranty including labour
  • Warranty is increased to 3 years if a service contract is agreed
  • Sites are visited by trained installers every 6 months
  • All external cameras are cleaned
  • Each external camera and surrounds are sprayed with SpiderX
  • Check DVR for configurations and data retention
  • Replace any un-reported faulty units
  • Check focus and views - (re-alignment is additional)
  • Fast re-active callouts
  • Access to on-line reports on issues and knowledge base
  • Non-warranty callouts at discounted pricing
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